I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping time is 15-25 business days, depending on your location,(pls refer to our shipping policy).

Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at info.thesavvyskin@gmail.com.

I am not in love with my order, can it be returned? What if there is an issue?
If the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include your name and order number on the returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund. For more info., please refer to our refund policy.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. 

I have entered an incorrect address what do I do now?
If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at info.thesavvyskin@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

 

HOME IPL LASER:

Q: What is a home IPL laser? A: A home IPL laser is a handheld device that uses Intense Pulsed Light (IPL) technology to target and treat a range of skin conditions and imperfections at home.

Q: How does a home IPL laser work? A: Home IPL lasers work by emitting short pulses of light that are absorbed by the pigment in the skin. This light energy is then converted into heat energy, which damages the targeted cells and triggers the body's natural healing process.

Q: What can a home IPL laser treat? A: Home IPL lasers can be used to treat a range of skin conditions, including hyperpigmentation, sun damage, age spots, acne, rosacea, and unwanted hair.

Q: Is a home IPL laser safe to use? A:There have been numerous worldwide studies that demonstrate the safety and effectiveness of IPL for hair removal. Due to this fact, it has become an extremely popular safe and effective method of hair removal at home and in clinics.However,  it's vital to be cognizant of any possible risks or adverse effects related to the device.

Q: How many treatments are needed with a home IPL laser? A: The number of treatments needed with a home IPL laser depends on the individual's skin type and concerns. Most people will see results after a few treatments, but a series of treatments spaced a few weeks apart may be recommended for optimal results.

Q: Are there any risks or side effects of using a home IPL laser? A: Using a home IPL laser is generally safe, but some people may experience mild side effects such as redness, swelling, or sensitivity after the procedure. In rare cases, more serious side effects such as burns, blisters, or changes in skin color may occur. It is important to follow the instructions carefully and choose a reputable device to minimize the risk of side effects.

Q: Who is a good candidate for a home IPL laser? A: Home IPL lasers are safe and effective for most skin types and can be used by people of all ages. They are a good option for people with mild to moderate skin concerns who want to improve the appearance of their skin without undergoing more invasive procedures. However, people with certain medical conditions, tattoos,very dark skin,very dark freckles or moles,ongoing skin infection or who are taking certain medications may not be suitable candidates for home IPL laser treatments.

 MENSTRUAL CRAMP RELIEF DEVICE

Q: What is an abdominal period massager? A: An abdominal period massager is a device designed to relieve menstrual cramps by providing vibration or massage to the abdominal area.

Q: How does an abdominal period massager work? A: An abdominal period massager typically uses vibration or massage to increase blood flow and reduce muscle tension in the abdominal area, which can help relieve menstrual cramps.

Q: Is an abdominal period massager safe to use during menstruation? A: Yes, an abdominal period massager is generally safe to use during menstruation. However, it is always best to consult with a healthcare provider before using any new device or treatment for menstrual pain relief.We recommend to apply it over a clothing, not directly on skin.

Q: Can an abdominal period massager be used with other menstrual pain relief methods? A: Yes, an abdominal period massager can be used in combination with other menstrual pain relief methods, such as over-the-counter pain medication or heat therapy. You can only apply the belt on the lower abdominal region.

EYE MASSAGE DEVICE:

Q: What is an eye massage device? A: An eye massage device is a small electronic device that uses vibration, heat, and/or air pressure to massage and soothe the eye area.

Q: How does an eye massage device work? A: An eye massage device may use a combination of vibration, heat, and/or air pressure to stimulate blood flow and relieve tension around the eyes.

Q: What are the benefits of using an eye massage device? A: Benefits of using an eye massage device may include reduced eye strain, relief from headaches and migraines, improved sleep, and reduced puffiness and dark circles under the eyes.

Q: Is an eye massage device safe to use? A: Eye massage devices are generally safe to use, but it is important to follow our product instructions carefully and to avoid using the device too frequently or for too long at a time.

Q: Can anyone use an eye massage device? A: Most people can use an eye massage device, but it is important to check with a healthcare provider first if you have any underlying eye conditions or concerns.